CJ's Mushroom Farm - Privacy Policy

Privacy Policy

Effective Date: July 15, 2026

CJ's Mushroom Farm ("we," "us," "our") operates the website www.cjsmushroom.in (the "Site") and offers button mushroom products for order and delivery, including our Farm Fresh and Vitamin D Enriched product lines. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this Site, placing an order, or contacting us via WhatsApp, email, or our Contact form, you agree to the practices described in this Policy.

1. Information We Collect

Information you provide directly:

Name
Phone number (including WhatsApp number, for order placement and delivery coordination)
Email address
Delivery address
Order details (products, quantities, pack sizes, delivery preferences)
Any messages or inquiries you send us through our Contact form, WhatsApp, or email

Information collected automatically:

Standard technical/usage data (IP address, browser type, device type, pages visited, referring site) collected via Google Sites and Google Analytics-style cookies
Cookies used to operate and analyze the Site (see Section 4)

We do not collect payment card details, government ID numbers, or health/medical information through this Site.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your mushroom orders (Farm Fresh and Vitamin D Enriched lines)
Coordinate delivery across our service zones (Bengaluru, Malur, Kolar, Hoskote, Anekal, Hosur, Krishnagiri)
Communicate with you about your order via WhatsApp, phone, or email
Respond to inquiries submitted through our Contact form
Improve our Site, products, and customer experience
Send you updates about product availability, pre-booking windows, or new offerings, where you've agreed to receive them

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information with:

Delivery/logistics partners, solely to fulfil and coordinate your order
Service providers who help us operate the Site (e.g., Google Sites hosting, analytics providers), bound to use data only for the purposes we specify
Government or regulatory authorities, where required by applicable law

4. Cookies and Analytics

Our Site is hosted on Google Sites and uses cookies from Google to deliver services and analyze traffic. Information about your use of the Site may be shared with Google in accordance with Google's Privacy Policy.

You can control or disable cookies through your browser settings. Disabling cookies may affect some Site functionality.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfil the purpose it was collected for (e.g., completing and following up on an order)
Comply with legal, accounting, or reporting obligations

Order and contact records are generally retained for as long as you remain an active customer, plus a reasonable period afterward for record-keeping, unless you request earlier deletion (see Section 7).

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or loss. However, no method of transmission over the internet or WhatsApp is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under India's Digital Personal Data Protection Act, 2023 and its Rules, and applicable provisions of the Information Technology Act, 2000, you have the right to:

Know what personal data we hold about you
Request correction or updating of inaccurate data
Request deletion of your personal data, subject to our legitimate business and legal record-keeping needs
Withdraw consent to receive promotional communications at any time
Raise a grievance regarding how your data is handled

To exercise any of these rights, contact us using the details in Section 10.

8. Children's Privacy

Our Site and products are not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Effective Date" at the top will be updated accordingly. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.